Information on the processing of personal data
INFORMATION ON THE PROCESSING OF PERSONAL DATA FOR THE PURPOSES OF TICKET SALES AND RESERVATION
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, so-called GDPR), we hereby provide you with information on how we process your personal data when using our services.
1. Identity and contact details of the controller
The controller of your personal data is:
• Company name: Cliqplace s.r.o.
• Registered office: Nad Pískovnou 1450/5, 140 00 Prague 4
• IČO: 03485285
• Contact e-mail: info@kdliten.cz
• Telephone number:
2. Purposes and legal basis for processing
We process your personal data for the following purposes:
• Creation and management of orders (legal basis: performance of the contract pursuant to Article 6(1)(b) GDPR)
• Customer support and communication (legal basis: legitimate interest pursuant to Article 6(1)(f) GDPR)
• Marketing communication (legal basis: your consent pursuant to Article 6(1)(a) GDPR)
• Fulfillment of legal obligations (legal basis: fulfillment of legal obligations pursuant to Article 6(1)(c) GDPR)
3. Legitimate interests of the controller
We may process your personal data based on our legitimate interests, such as improving our services, protecting our rights and property, or the security of our systems.
4. Recipients or categories of recipients of personal data
Your personal data may be shared with the following categories of recipients:
• IT service and hosting providers
• Payment gateway providers
• Marketing and analytics companies (if you have provided consent to marketing communications)
• Email marketing service providers (if you have provided consent)
• Event organizers to whom we share information about your reservation or ticket purchase
5. Transfer of personal data to third countries or international organizations
We do not transfer your personal data outside the European Union. If we do transfer it to third countries, we will ensure that appropriate measures are taken, such as the use of standard contractual clauses approved by the European Commission.
6. Retention period of personal data
We retain your personal data for the period necessary to fulfil the purposes for which they were collected:
• We retain personal data related to orders for 10 years due to tax and accounting obligations.
• We retain personal data for marketing purposes for 3 years or until you withdraw your consent.
7. Rights of data subjects
You have the following rights regarding the protection of your personal data:
• Right of access: You can request a copy of the personal data we process about you.
• Right to rectification: You can request the correction of inaccurate or incomplete personal data.
• Right to erasure (right to be forgotten): You can request the erasure of personal data if it is no longer necessary for the purposes for which it was processed.
• Right to restriction of processing: You can request the restriction of the processing of your personal data in certain situations.
• Right to portability: You can request the provision of your personal data in a machine-readable format.
• Right to object: You can object to the processing of your personal data for reasons of legitimate interests.
• Right to withdraw consent: If the processing is based on your consent, you can withdraw it at any time.
8. Right to lodge a complaint with a supervisory authority
If you believe that we are processing your personal data in violation of legal regulations, you have the right to lodge a complaint with a supervisory authority:
• Office for Personal Data Protection
• Address: Pplk. Sochora 27, 170 00 Prague 7
• Website: www.uoou.cz
9. Automated decision-making and profiling
We do not process your personal data by means of automated decision-making or profiling.
- Legal or contractual requirement to provide data
The provision of your personal data is necessary for the conclusion and performance of a contract. If you do not provide this information, we will not be able to process your order.